How it works

NATURALETHA BIO, S.L.
EL PUERTO DE SANTA MARIA (CADIZ)
B72317720
info@naturaletha.com

BASIC CONDITIONS:

The shipping costs will be free for orders of +50€. For orders of lower amount will be 5.95 €. The minimum order is 15€.
The food products will be packaged in compostable containers approved for food use.
The requested quantity can vary up to 15 grams with the requested. The minimum per product is 100g. The availability of merchandise is subject to supply and demand.

ORDER CONFIRMATION:
Orders will be processed through the mail pedidos@naturaletha.com from Monday to Friday from 9:00 a.m. to 6:00 p.m. For the correct reception it will be necessary to communicate: Full name, email, mobile phone and delivery address.

Due to continuous market fluctuations, certain products may suffer price changes prior to order confirmation.

The order will be confirmed as confirmed once the payment has been made or, in the case of cash on delivery (COD), after the acceptance of the order confirmation.


PAYMENT METHODS:

• Cash On Delivery: 5% surcharge on total invoice.
• Bank transfer: BBVA ES69 0182 3095 2602 0217 3859
• Payment by Card: Visa, MasterCard, American Express
• Paypal: info@naturaletha.com


DELIVERY TIMES:

Deliveries will be made between 24-48 hours from the confirmation of the order for shipments in the peninsula, including Portugal. For shipments to the Balearic Islands will be 3 days.

The delivery period will be reasonably extended if there are reasons beyond Naturaletha.


ACCEPTANCE OF MERCHANDISE:

The client will review and carry out the acknowledgment of deliveries upon receipt of the same, communicating any incident to the carrier and noting it in the document of the transport agency.

For more information, do not hesitate to write to info@naturaletha.com.


IMPORTANT INFORMATION FOR CONSUMERS:

The information contained in this website is for information purposes and is not intended to replace diagnosis, prescription or medical treatment. Always consult your doctor and do not disregard his advice in the case of any illness or disease.